Privacy Policy

Last updated: October 2025

Presence & Persistence Life Coaching (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information.

What We Collect

We may collect:

• Your name, email, phone number, and basic contact details

• Information you choose to share in inquiry forms, intake forms, or coaching sessions

• Technical data such as IP address and pages visited (via standard analytics)

• Payment information, processed securely by third-party providers (we do not store full card numbers)

How We Use Your Information

We use your information to:

• Schedule and provide coaching services

• Communicate with you about appointments, updates, and resources

• Maintain internal records and improve our services

• Comply with legal obligations and protect our rights, if needed

We do not sell your personal information.

Confidentiality & Sensitive Information

Coaching conversations are treated as private and confidential. We do not share your identity or story with others without your permission, except:

• When required by law or court order

• When there is a serious risk of harm to you, a child, or another person

• When needed to defend against legal claims related to our services

We are a coaching practice, not a medical clinic or therapy practice, and we are generally not a HIPAA “covered entity.” However, we aim to follow high privacy and security standards when handling sensitive information.

Communication Methods

We may communicate with you by email, phone, text, or video call. While we use reputable platforms and reasonable safeguards, email and standard text messaging are not fully secure or encrypted. By using these methods, you accept these risks. If you prefer more secure options, please let us know.

Data Storage & Retention

We store records on password-protected systems with limited access. Coaching records are typically kept for [X years] from your last session, then securely deleted or anonymized where feasible.

Your Choices

You may:

• Request to know what basic information we hold about you

• Request access to your records

• Request correction of factual inaccuracies in your basic details

• Unsubscribe from email updates at any time

To make a request, contact us at contact@coachmarisaconway.com.

Cookies & Website Analytics

Our website may use basic analytics and cookies to understand traffic and improve the site. You can adjust your browser’s cookie settings; some features may not work correctly if cookies are disabled.

Changes to This Policy

 We may update this Policy from time to time. The “Last updated” date above reflects the most recent version. Continued use of the website or services indicates your acceptance of any changes.

Contact

If you have questions about this Policy or how your information is handled, please contact:

Presence & Persistence Life Coaching

Email: contact@coachmarisaconway.com